1. How This Privacy Policy Applies

This Privacy Policy describes the types of information we may collect from you, or that you may provide, in connection with your access to or use of (i) our website www.vibaga.lk, its mobile application “Vibaga,” or its Facebook Virtual Assistant (Vibaga Chatbot) or any other websites/services operated by Extrogene Software (Pvt) Ltd. or our affiliates that link to or otherwise reference that they are subject to this Privacy Policy (collectively, the "Site").

Vibaga services may include links to third party websites and/or services. This Privacy Policy does not apply to information collected by or through any such third party websites, mobile applications or services, and the collection and use of your information by such third party websites and services are governed by the privacy policies, if any, of such third parties.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Vibaga Services. By accessing or using the Vibaga Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Section 10 (Changes to our Privacy Policy)).

2. Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Vibaga Services, including information:

1. By which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other supplementary information that is defined as personal or personally identifiable information under applicable law ("personal information").

2. That is about you but individually does not identify you and your interactions with the Vibaga Services and our merchants; and/or

3. About your internet connection, the equipment you use to access our Site and the Vibaga Services and usage details.

We collect this information:

4. Directly from you when you provide it to us.

5. Automatically as you interact with or otherwise use the Vibaga Services (including usage details, IP addresses and information collected through cookies and other tracking technologies), such as when you:

  • Conduct a search for papers/curriculum/reading material, etc;
  • View, display, share or click any of the previously mentioned content;
  • Interact with advertisements contained within the Vibaga Services.

3. Information You Provide to Us

The information we collect on or through the Vibaga Services may include:

  • Information that you provide by filling in forms on our Site/Mobile app/Virtual Assistant. This includes payment information to use any Vibaga Services as well, downloading/subscribing for an Application, posting material or requesting further services.

We also may ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the Vibaga Services.

  • Records and copies of your email, text and any relevant electronic communications, if you contact us
  • Your responses to surveys that we might ask you to complete for research purposes
  • Your search queries

You may also provide information to be published or displayed (hereinafter, "posted") on public areas of the Vibaga Services, or transmitted to other users of the Vibaga Services or third parties (collectively, "User Contributions").

Please note that information (including personal information) that you choose to post as part of a User Contribution is by nature information that you have decided to make public and, therefore, is not subject to the restrictions on use or disclosure under this Privacy Policy. Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Vibaga Service with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

4. Information We Collect Through Automatic Data Collection Technologies

As you interact with or otherwise use the Vibaga Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your interactions with the Vibaga Services, including
  • (i) searches for exam-content, (ii) pages, content and our resources that you access and use, (iii) the websites, mobile app, or services that referred you to the Vibaga Services, (iv) the advertisements that you viewed and clicked, (v) traffic data, location data, logs and any other communication data.

  • Information about your computer and internet connection, including your IP address, operating system and browser type.
  • We also use these technologies to collect information about your interactions with participating sales and promotions, such as when you visit the Vibaga app/site, or interact with our Facebook Virtual Assistant (Messenger Chatbot). We, participating third party network-affiliates and our service providers may use that information to coordinate and record the interactivity and to fulfill your requests for services and information, including to verify your submission for search queries and purchase requests, as well as payment submissions.

    The information we collect may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to provide and improve the Vibaga Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Better understand your preferences and interests (e.g., types of books, exams, content, curriculum, that may be of interest to you), allowing us to provide a more personalized experience for you.
  • Recognize you when you return to the app/site.

5. How We Use Your Information

We may use information that we collect about you or that you provide us, including any personal information:

  • To operate and provide the Vibaga Services.
  • To develop and improve the Vibaga Services and other related products and services.
  • To monitor, process and record search queries.
  • To communicate with you, and provide additional information that may be of interest to you, about the Company (including the Vibaga Services and our other products and services) and supplementary information offered on or through the Vibaga Services.
  • To provide you with other information, products or services that you request from us.
  • To provide you with customer support, technical support, administrative, account, and security notices, including notice of changes to our Terms of Use or Privacy Policy or the products or services that we offer.
  • To conduct our administrative and internal business operations.
  • To fulfill any other purpose for which you provide it.
  • To comply with our obligations, as determined by us in good faith, under applicable law.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • We may use your information to contact you (including via email, the mobile app, SMS or other electronic communications) about products or services of the Company offered on or through the Vibaga Services that may be of interest to you. If you do not want us to use your information for such promotional purposes, see Section 6 (Choices About How We Use and Disclose Your Information).
  • We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

6. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To our service providers and other third parties we use to support our business and who are bound by applicable law and/or contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To vendors and third party affiliate-networks
  • To referral sources, but only to the extent necessary to process and record the referral.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about users of the Vibaga Services is among the assets transferred.
  • To third parties to market their products, services or other offerings to you if you have consented to these disclosures.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • We also may disclose your personal information:
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use or other contracts.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

7. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising.
  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some portions of the Vibaga Services may then be inaccessible or not function properly.

  • Promotional Offers from the Company.
  • If you do not wish to have your e-mail address used by the Company to promote our own or third parties' products, services or other offerings, you can opt-out by sending us an e-mail stating your request to support@vibaga.lk. In addition, if we have sent you a promotional e-mail, you may unsubscribe or opt-out of future email distributions by following the procedures described in that email. We will respond to your request within 30-days from the date you contact us.

    Please note that this opt-out does not apply to information provided to the Company as a result of a purchase, product service experience or other transaction.

  • Social Networks.
  • If you register with us via a third party social networking platform (e.g., Facebook, Google, etc.), you may be able to manage the information you share with us and the interactivity between the Vibaga Services and your social networking account by using privacy settings and other tools that may be provided by the social networking platform that you are using. By registering with us through a social networking platform, you grant to us the right to collect and use the information that you have made available to be shared with us.

8. Accessing and Correcting Your Information

You can review and change your personal information by logging onto the site and by visiting your account profile page.

You also may send us an e-mail at support@vibaga.lk to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We will respond to your request within 30-days from the date you contact us.

9. Data Security

  • We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, no security measures are perfect or impenetrable. Therefore, we cannot guarantee the security of personal information provided to or stored by us, and are not responsible for the circumvention of any privacy settings or security measures with respect to the Vibaga Services or our systems.
  • The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain portions of the Vibaga Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

10. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Site prior to the change becoming effective.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting this Privacy Policy to check for any changes. Your continued use of the Vibaga Services after we make changes is deemed to be acceptance of those changes.

11. Application-Specific Privacy Terms

Your access to and use of certain Applications may be subject to Application-specific terms and conditions which may contain additional provisions regarding our practices for collecting, using, maintaining, protecting and disclosing information that is collected by us, or provided by you to us, in connection with that particular Application.

12. Children Under the Age of 13

Your access to and use of certain portions of our Applications may be subject to Application-specific terms and conditions which may contain additional provisions regarding our practices for collecting, using, maintaining, protecting and disclosing information that is collected by us, or provided by you to us, in connection with that particular Application.

Contact Information

If you have any questions or comments regarding this Privacy Policy or our privacy practices, please contact us: (i) by mail, at Extrogene Software (Pvt) Ltd. 18/1, Sri Nagavihara Road, Pita Kotte. or (ii) by email, at info@vibaga.lk.